Refund policies

Refund policy

We automatically issue a full refund when you initiate a return within 30 days of delivery.

Request a refund

If you believe you’re eligible for a refund but haven’t received one, contact us by completing a refund request form. We review every refund and aim to respond within two business days.

If you haven't received a refund you're expecting, note that it can take up to 10 business days to appear on your card statement.